How do I track my sticker order?
Tracking is emailed automatically the moment your order ships, and signed-in customers can see live status in Account, Order History. Status moves through proofing, approved, in production, shipped, with a carrier tracking number attached at the shipped stage.
Where to look
- Email. Order confirmation, proof ready, proof approved, and shipping confirmation with tracking are all sent automatically to the address on the order.
- Account, Order History. Live status plus the tracking number, plus a one-click reorder button.
- Guest orders. Use the link in your confirmation email, or email hello@stickerine.com with the order number.
What the statuses mean
| Status | Meaning |
|---|---|
| Awaiting artwork | We have the order but not a usable file |
| Proof sent | Waiting on your approval, production has not started |
| In production | Printing, laminating, cutting, QC |
| Shipped | Handed to the carrier, tracking active |
Not receiving emails?
Check spam and search for hello@stickerine.com. Corporate spam filters occasionally quarantine proof emails, which is the most common reason an order appears stalled. If nothing turns up, call (800) 243-9227 and we will resend or read the proof link to you.
Delivery problems
Carrier delays and misdeliveries happen. If tracking has not moved in three business days or shows delivered but nothing arrived, contact us. We open the carrier claim ourselves and, for anything time sensitive, reprint immediately rather than waiting on the claim to resolve.